Frequently Asked Questions

Everything you need to know about Spark Paws gear.

How do I choose the right size for my dog?

We provide a detailed size guide on every product page. We recommend measuring your dog's chest girth and neck circumference to ensure the perfect fit for our hoodies and harnesses.

What is your return and exchange policy?

We offer a 30-day satisfaction guarantee. If the fit isn't right or you aren't happy with the style, you can return or exchange items in their original, hair-free condition.

How long does shipping take?

Standard shipping typically takes 5-10 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.

Are your products machine washable?

Yes, most of our knitwear and hoodies are machine washable. We recommend using a cold, gentle cycle and hanging them to air dry to maintain the fabric's softness and shape.

Do you offer matching sets for humans?

Absolutely! We specialize in matching human-and-dog apparel so you and your pup can coordinate your looks in high-quality streetwear styles.

What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through integrated providers at checkout.